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Frequently asked questions

  • Is there a room cleaning service?

    Room cleaning takes place daily in our hotel rooms. However, we can also cancel this for you on request. In our apartments, we are happy to offer you an intermediate cleaning service at an extra charge.

  • Where can I find the hairdryer?

    You will find a hairdryer in the bathroom of all our properties.

  • Is there a refrigerator in the hotel rooms?

    All our rooms are equipped with a minibar, which is available to you free of charge on arrival. We will be happy to refill it on request.

  • Do the rooms have a balcony with a sea view?

    Our hotel rooms are individually furnished. Some of them have a balcony or terrace. We will be happy to advise you to find the right room for your stay.

Terrace with views of the sea, wooden furniture and Mediterranean landscape at the Barefoot Hotel Mallorca.

Barefoot Hotel Mallorca

Modern lobby with a curved staircase, stylish armchairs and elegant decor at the Elephant Hotel Weimar.

Hotel Elephant Weimar

Reading corner with leather armchair surrounded by plants and bookshelves in the Hotel Kaiserhof Heringsdorf.

Hotel Kaiserhof Heringsdorf

Sunny balcony with rattan furniture in the Koopmanns Hotel and shop on Rügen with a view of the surrounding area.

Koopmanns Hotel und Lädchen

Sunny terrace of the Seezeichen artist quarter in Ahrenshoop with seating and green surroundings.

Künstlerquartier Seezeichen

Modern seating area in the Vju Hotel Rügen with a light armchair, wooden side table and large window front.

Vju Hotel Rügen

Modern terrace of the Wyn Strandhotel Sylt with white seating and views of the sea and dunes.

Wyn. Strandhotel Sylt